How long will it take for my order to arrive?
We know you will be eagerly awaiting your NovelTeez orders, delivery should take between 3 – 5 working days at the most with 4 being the most regular.
All orders are printed on demand and usually take 3-5 days to be manufactured and shipped out, with 4 days being the most regular. Orders within Cape Town are usually delivered within 1 working day after they are shipped out. If your shipping address is in a remote area that is not easily accessible by regular courier companies, the delivery of your order may take a little longer. In case of unforeseen circumstances such as strikes, acts of God or inter-galactic rioting, the delivery time may increase by a few days.
What if a product is currently out of stock in the size I want?
We usually replenish our stock as soon as possible. You can leave your email address in the dialog box that pops up when you try to add an item that’s out of stock to your cart to receive an email notification as soon as it’s back in stock.
Drop us a email at [email protected] if you have any questions.
What if I need an urgent delivery?
Please get in touch with us at [email protected] and we will be happy to help you out.
Do you ship internationally?
No, at the moment we don’t do it.
What are the charges for a bulk order?
We will try to deliver a bulk order in the most efficient and cheapest manner. Please feel free to contact us at [email protected] with your order details and we will customise the delivery as per your needs.